Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and MediTalk s.r.o. ("MediTalk", "we", "us", or "our") governing your access to and use of the MediTalk medical documentation platform (the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

• “Service” refers to the MediTalk platform, including all software, applications, features, and functionality provided by MediTalk.
• “User” refers to any licensed healthcare professional who registers for and uses the Service.
• “Patient Data” refers to any personal health information, medical records, or protected health information (PHI) entered into or processed through the Service.
• “Generated Content” refers to clinical notes, transcripts, summaries, or other documentation created by the Service's artificial intelligence systems.
• “Account” refers to the user account created to access the Service.

3. Eligibility and Account Registration

The Service is intended solely for use by licensed healthcare professionals in the practice of medicine. By registering for an Account, you represent and warrant that:

• You are a licensed healthcare professional authorized to practice medicine in your jurisdiction
• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• All information you provide during registration is accurate, current, and complete

4. Account Security and Responsibilities

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to:

Notify MediTalk immediately of any unauthorized use of your Account or any other breach of security.

Not share your Account credentials with any third party or allow any other person to access your Account.

5. User Obligations and Responsibilities

As a User of the Service, you agree to the following obligations:

6. AI-Generated Content and Disclaimers

The Service uses artificial intelligence to generate clinical documentation. While we strive for accuracy, AI-generated content is not infallible and must not be relied upon without human review and verification.

You acknowledge and agree that: (a) Generated Content may contain inaccuracies, errors, or omissions; (b) Generated Content does not constitute medical advice or diagnosis; (c) You must review, verify, and approve all Generated Content before use in patient care; (d) MediTalk makes no warranties regarding the accuracy, completeness, or reliability of Generated Content.

7. Prohibited Conduct

You agree not to:

• Record consultations or process patient data without appropriate consent
• Use the Service for any unlawful purpose or in violation of these Terms
• Attempt to circumvent any security measures or access restrictions
• Upload viruses, malware, or any harmful code
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Reverse engineer, decompile, or disassemble any portion of the Service
• Use the Service to train, develop, or improve any competing artificial intelligence system
• Share Account access with unauthorized persons or sublicense the Service

8. Intellectual Property Rights

The Service, including all software, algorithms, user interfaces, designs, and documentation, is owned by MediTalk and is protected by copyright, trademark, patent, and other intellectual property laws.

Subject to your compliance with these Terms, MediTalk grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your professional medical documentation purposes.

You retain all rights to Patient Data you input into the Service. By using the Service, you grant MediTalk a limited license to process Patient Data solely to provide the Service and as described in our Privacy Policy.

9. Service Availability and Modifications

MediTalk strives to maintain Service availability but does not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

We may perform scheduled maintenance that temporarily affects Service availability. We will provide advance notice of scheduled maintenance when reasonably possible.

10. Termination

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

MEDITALK EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. MEDITALK DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT MEDITALK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL MEDITALK'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU PAID TO MEDITALK IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless MediTalk, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any rights of another party; or (e) Patient Data you provide or clinical decisions you make using Generated Content.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Bratislava, Slovak Republic.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Service at least thirty (30) days before the effective date of such changes.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the Service and terminate your Account.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.